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Food for Thought


Based on findings from 255 IT professionals from global organizations that were surveyed by Axios at service management events around the world – it was revealed that as of 2008…

  • 87% of organizations now follow the ITIL guidelines,
  • One in three intend to adopt ITIL within a year, and
  • Another one-third (36%) are considering it.

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Beyond the Basics
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We know good from great. Whether it’s accessibility, language conversion, tracking and reporting, or mobile content – try asking the competition about this stuff. The ITIL v3 Lite eClass is designed for customization – from branding, to a video "Hello!" from the CIO.

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* roll over features for description Included
  Individual Global Custom
Enterprise-level Hosting Included Included  
Content Integrity Guarantee Included Included  
ITIL Community Access Included Included  
Branded Look & Feel   Included  
Embedded Video   Included  
Embedded Resources   Included  
LMS System Integration   Included  
Self-Managed Reporting   Included  
Custom Reporting Schedule   Included  
Loyalty Program Membership   Included  
Test Question Exchange     Included
Graphics Exchange     Included
Language Conversion     Included
Mobile Delivery (mClass)     Included
Video Production Suite     Included
Custom Course Modules     Included
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