I had a very interesting conversation with the head of the accessibility initiatives of a municipality within the Halton region this week. Would it be better to amalgamate the training requirements of all five standards under the AODA or stick with the current approach which is to release each standard one by one with a few years in between?
Take for example the employment standard. When this is reviewed and finally released, all organizations will be required to train all their employees on diversity awareness. This topic lends itself well with the training requirements of the Customer Service Standard. The current approach is somewhat of a piecemeal training strategy. Perhaps it may be best to create a blended training plan incorporating all the standards.
As I mentioned in a previous post, municipalities are coming to the realization that some training must be done online. Given all the standards, several topics can be grouped together in one module. Also, with the amount of training that will be coming down the pipeline, one workshop or training session won’t be enough. There needs to be follow up or refreshers, if you will.
What are your thoughts? Would it benefit you organization if the standards were grouped together?