It is easy to tick off a box on an employee file that says so and so completed the required compliance training to meet the requirements of the AODA Customer Service Standard. But how can organizations show a commitment to truly building an accessible Ontario by 2025? Awareness is the first piece of the training puzzle. Supplying more information than stipulated within the standard is another piece. We have explored the different training methods being used right now to meet compliance requirements, but what can be done to exceed them? An informed workforce is a strong workforce.

What are your accessibility training plans for the future?